An edition of The Psychology of Everyday Things (1988)

The Design of Everyday Things

Revised and Expanded Edition

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Cover of: The Design of Everyday Things by Donald A. Norman
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  • ★★★★ 4.1 (56 ratings) ·
  • 604 Want to read
  • 23 Currently reading
  • 81 Have read
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Last edited by Drini
March 5, 2025 | History
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An edition of The Psychology of Everyday Things (1988)

The Design of Everyday Things

Revised and Expanded Edition

by

  • ★★★★ 4.1 (56 ratings) ·
  • 604 Want to read
  • 23 Currently reading
  • 81 Have read

The Design of Everyday Things is a best-selling book by cognitive scientist and usability engineer Donald Norman about how design serves as the communication between object and user, and how to optimize that conduit of communication in order to make the experience of using the object pleasurable. One of the main premises of the book is that although people are often keen to blame themselves when objects appear to malfunction, it is not the fault of the user but rather the lack of intuitive guidance that should be present in the design.

Publish Date
Publisher
Basic Books
Language
English
Pages
368

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Previews available in: English

Subjects

Ergonomie, Industrial Psychology, Industriële vormgeving, Industrial Design, Psychological aspects, Psychology textbooks, Psychological aspects of Industrial design, Textbooks, Aspect psychologique, Design, Humanities textbooks, Projetos (administracao), Human engineering, Long Now Manual for Civilization, New York Times reviewed, Cognitive psychology, Livres numériques, Ergonomics, E-books, BUSINESS & ECONOMICS, Industries, Retailing, Product, PSYCHOLOGY, Applied Psychology, Electronic books, Industriell formgivning, Psykologiska aspekter, Industries / Retailing, Mechanical Engineering, Engineering & Applied Sciences, Industrial & Management Engineering, Nonfiction, Art, Business, Industrial design--psychological aspects, Psychology, industrial, Ts171.4 .n67 1990, Ts 171.4 n842p 1990, 620.8/2, Business & economics--industries--retailing, Psychology--applied psychology, Design--product, Industriell formgivning--psykologiska aspekter, Ts171.4 .n67 2013, 745.2019, 745.2001/9, Bus057000 psy003000 des011000, Cognitive science, Design, drafting, drawing & presentation, Lighting, Data modeling & design, Site design, Branding & logo design, Design & construction, Packaging, Decision-making & problem solving, Industrial management, Computer industry, Manufacturing, Knowledge capital, Leadership, Operations research, Organizational behavior, Skills, Workplace culture, Industrial & organizational psychology, Social psychology, Business & economics -> business -> industries, Professional, career & trade -> graphic arts/communications/design -> package design, Social sciences -> psychology -> applied psychology, Social sciences -> psychology -> cognitive psychology, Biological sciences & nutrition -> biology -> cognitive science, Professional, career & trade -> architecture -> design, drawing & presentation, Professional, career & trade -> architecture -> interiors & interior design, Professional, career & trade -> computer science -> data modeling & design, Professional, career & trade -> computer science -> internet & www, Professional, career & trade -> graphic arts/communications/design -> branding & logo design, General interests & hobbies -> house & home -> house & home, Trades & technology -> industrial design -> general, Business & economics -> management -> special topics, Business & economics -> decision sciences -> management science, Business & economics -> management -> leadership, Business & economics -> decision sciences -> production/operations management, Business & economics -> management -> organizational behavior, Business & economics -> business -> business studies, Business & economics -> business -> special topics, Social sciences -> psychology -> industrial & organizational psychology, Social sciences -> psychology -> social psychology

Showing 7 featured editions. View all 15 editions?

Edition Availability
Cover of: The Design of Everyday Things
The Design of Everyday Things
2013, Basic Books
Paperback in English - Revised and Expanded Edition
Cover of: The design of everyday things
The design of everyday things
2002, Basic Books
in English - 1st Basic paperback.
Cover of: La Psicologia de Los Objetos Cotidianos
La Psicologia de Los Objetos Cotidianos
August 1998, Nerea, Editorial Nerea, S.A.
Paperback
Cover of: The design of everyday things
The design of everyday things
1990, Doubleday Currency
in English - 1st Doubleday/Currency ed.
Cover of: The Design of Everyday Things
The Design of Everyday Things
1990, Doubleday Currency
in English - 1st Doubleday/Currency ed.
Cover of: The Psychology of Everyday Things
The Psychology of Everyday Things
1989, Basic Books
in English
Cover of: The psychology of everyday things
The psychology of everyday things
1988, Basic Books
Hardback in English

Add another edition?

Book Details

Table of Contents

Preface to the Revised Edition
Page xi
1. The Psychopathology of Everyday Things
Page 1
The Complexity of Modern Devices
Page 4
Human-Centered Design
Page 8
Fundamental Principles of Interaction
Page 10
The System Image
Page 31
The Paradox of Technology
Page 32
The Design Challenge
Page 34
2. The Psychology of Everyday Actions
Page 37
How People Do Things: The Gulfs of Execution and Evaluation
Page 38
The Seven Stages of Action
Page 40
Human Thought: Mostly Subconscious
Page 44
Human Cognition and Emotion
Page 49
The Seven Stages of Action and the Three Levels of Processing
Page 55
People as Storytellers
Page 56
Blaming the Wrong Things
Page 59
Falsely Blaming Yourself
Page 65
The Seven Stages of Action: Seven Fundamental Design Principles
Page 71
3. Knowledge in the Head and in the World
Page 74
Precise Behavior from Imprecise Knowledge
Page 75
Memory Is Knowledge in the Head
Page 86
The Structure of Memory
Page 91
Approximate Models: Memory in the Real World
Page 100
Knowledge in the Head
Page 105
The Tradeoff Between Knowledge in the World and in the Head
Page 109
Memory in Multiple Heads, Multiple Devices
Page 111
Natural Mapping
Page 113
Culture and Design: Natural Mappings Can Vary with Culture
Page 118
4. Knowing What to Do: Constraints, Discoverability, and Feedback
Page 123
Four Kinds of Constraints: Physical, Cultural, Semantic, and Logical
Page 125
Applying Affordances, Signifiers, and Constraints to Everyday Objects
Page 132
Constraints That Force the Desired Behavior
Page 141
Conventions, Constraints, and Affordances
Page 145
The Faucet: A Case History of Design
Page 150
Using Sound as Signifiers
Page 155
5. Human Error? No, Bad Design
Page 162
Understanding Why There Is Error
Page 163
Deliberate Violations
Page 169
Two Types of Errors: Slips and Mistakes
Page 170
The Classification of Slips
Page 173
The Classification of Mistakes
Page 179
Social and Institutional Pressures
Page 186
Reporting Error
Page 191
Detecting Error
Page 194
Designing for Error
Page 198
When Good Design Isn't Enough
Page 210
Resilience Engineering
Page 211
The Paradox of Automation
Page 213
Design Principles for Dealing with Error
Page 215
6. Design Thinking
Page 217
Solving the Correct Problem
Page 218
The Double-Diamond Model of Design
Page 220
The Human-Centered Design Process
Page 221
What I Just Told You? It Doesn't Really Work That Way
Page 236
The Design Challenge
Page 239
Complexity Is Good; It Is Confusion That Is Bad
Page 247
Standardization and Technology
Page 248
Deliberately Making Things Difficult
Page 255
Design: Developing Technology for People
Page 257
7. Design in the World of Business
Page 258
Competitive Forces
Page 259
New Technologies Force Change
Page 264
How Long Does It Take to Introduce a New Product?
Page 268
Two Forms of Innovation: Incremental and Radical
Page 279
The Design of Everyday Things: 1988-2038
Page 282
The Future of Books
Page 288
The Moral Obligations of Design
Page 291
Design Thinking and Thinking About Design
Page 293
Acknowledgments
Page 299
General Readings and Notes
Page 305
References
Page 321
Index
Page 331

Classifications

Library of Congress
TS171.4 .N67 2013, TS171.4.N67 2013

The Physical Object

Format
Paperback
Number of pages
368
Dimensions
8.2 x 6.5 x 1 inches
Weight
12.8 ounces

Edition Identifiers

Open Library
OL25726927M
ISBN 10
0465050654
LCCN
2013024417
OCLC/WorldCat
849801329, 869567342
Wikidata
Q111719385

Work Identifiers

Work ID
OL1879162W

Source records

marc_openlibraries_sanfranciscopubliclibrary MARC record
amazon.com record
Better World Books record
Library of Congress MARC record
Promise Item
marc_columbia MARC record
ISBNdb
harvard_bibliographic_metadata record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
March 5, 2025 Edited by Drini Add TOC from Tocky
October 9, 2024 Edited by MARC Bot import existing book
December 19, 2023 Edited by ImportBot import existing book
October 19, 2023 Edited by OnFrATa Merge works (MRID: 88799)
July 13, 2015 Created by HM Added new book.