Cover of: The price of government | David Osbourne

The price of government

getting the results we need in an age of permanent fiscal crisis

Published by Basic Books in New York .
Written in English.

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Table of Contents

Getting a grip on the problem
Setting the price of government
Setting the priorities of government : buying results that citizens value (at the price they are willing to pay)
Strategic reviews : divesting to invest
Consolidation : smart mergers
Rightsizing : the right work, the right way, with the right staff
Buying services competitively
Rewarding performance, not good intentions
Smarter customer service : putting customers in the driver's seat
Don't buy mistrust
eliminate it
Using flexibility to get accountability
Make administrative systems allies, not enemies
Smarter work processes : tools from industry
Leading the transformation and managing the politics.

Edition Notes

Includes bibliographical references (p. 337-360) and index.

Classifications

Dewey Decimal Class
352.4/213/0973
Library of Congress
HJ275 .O83 2004

The Physical Object

Pagination
xiv, 370 p. :
Number of pages
370

ID Numbers

Open Library
OL18901629M
Internet Archive
priceofgovernmen00osbo_0
ISBN 10
0465053637
LC Control Number
2004000540
Library Thing
340023
Goodreads
756639
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History

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May 15, 2019 Edited by Clean Up Bot import existing book
August 18, 2018 Edited by ImportBot import new book
August 18, 2010 Edited by IdentifierBot added LibraryThing ID
April 16, 2010 Edited by bgimpertBot Added goodreads ID.
October 20, 2008 Created by ImportBot Initial record created, from bcl_marc MARC record.