| Record ID | harvard_bibliographic_metadata/ab.bib.09.20150123.full.mrc:360505423:1756 |
| Source | harvard_bibliographic_metadata |
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LEADER: 01756pam a22003134a 4500
001 009356483-X
005 20041219084700.0
008 040112s2004 nyua b 001 0 eng
010 $a 2004000540
020 $a0465053637 (alk. paper)
035 0 $aocm54029317
040 $aDLC$cDLC$dYDX
042 $apcc
043 $an-us---
050 00 $aHJ275$b.O83 2004
082 00 $a352.4/213/0973$222
100 1 $aOsbourne, David.
245 14 $aThe price of government :$bgetting the results we need in an age of permanent fiscal crisis /$cDavid Osbourne and Peter Hutchinson.
260 $aNew York :$bBasic Books,$cc2004.
300 $axiv, 370 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 337-360) and index.
505 0 $aGetting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics.
651 0 $aUnited States$xPolitics and government.
650 0 $aFiscal policy$zUnited States$xStates.
650 0 $aBudget$zUnited States$xStates.
651 0 $aUnited States$xAppropriations and expenditures.
700 1 $aHutchinson, Peter,$d1949-
988 $a20040506
906 $0DLC