MARC Record from Library of Congress

LEADER: 02016cam a22003254a 4500
001 2004000540
003 DLC
005 20080506091636.0
008 040112s2004 nyua b 001 0 eng
010 $a 2004000540
020 $a0465053637 (alk. paper)
040 $aDLC$cDLC$dDLC
042 $apcc
043 $an-us---
050 00 $aHJ275$b.O83 2004
082 00 $a352.4/213/0973$222
100 1 $aOsborne, David,$d1951-
245 14 $aThe price of government :$bgetting the results we need in an age of permanent fiscal crisis /$cDavid Osborne and Peter Hutchinson.
260 $aNew York :$bBasic Books,$cc2004.
300 $axiv, 370 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 337-360) and index.
505 0 $aGetting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics.
650 0 $aFiscal policy$zUnited States$xStates.
650 0 $aBudget$zUnited States$xStates.
651 0 $aUnited States$xAppropriations and expenditures.
651 0 $aUnited States$xPolitics and government.
700 1 $aHutchinson, Peter,$d1949-
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/ecip0413/2004000540.html
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/enhancements/fy0829/2004000540-b.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0829/2004000540-d.html