An edition of Servqual, a multiple-item scale for measuring customer perceptions of service quality
(1986)
Servqual, a multiple-item scale for measuring customer perceptions of service quality
by A Parasuraman, A. Parasuraman, Valarie A. Zeithaml, and Leonard L. Berry
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Subjects
Customer services, Marketing research, Research, MarketingShowing 3 featured editions. View all 3 editions?
| Edition | Availability |
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1
Servqual, a multiple-item scale for measuring customer perceptions of service quality
1986, Marketing Science Institute
Paperback
in English
9997059530 9789997059536
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Libraries near you:
WorldCat
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2
Servqual, a multiple-item scale for measuring customer perceptions of service quality
1986, Marketing Science Institute
in English
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3
Servqual : A Multiple-Item Scale for Measuring Customer Perceptions of Service Quality (Report No. 86-108) (Photocopy Ed.)
August 1986, Marketing Science Inst
Paperback
9997059530 9789997059536
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zzzz
Libraries near you:
WorldCat
|
Book Details
Edition Notes
"August 1986."
Bibliography: p. 35-37
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Servqual
from denipranata45
History
- Created September 29, 2008
- 7 revisions
Wikipedia citation
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| December 11, 2022 | Edited by MARC Bot | import existing book |
| August 22, 2020 | Edited by ISBNbot2 | normalize ISBN |
| August 17, 2012 | Edited by VacuumBot | Updated format 'paperback' to 'Paperback'; cleaned up pagination; Removed author from Edition (author found in Work) |
| March 29, 2011 | Edited by Katherine Reynolds | Edited without comment. |
| September 29, 2008 | Created by ImportBot | Imported from Miami University of Ohio MARC record. |