An edition of Managing difficult, frustrating, and hostile conversations (1999)

Managing difficult, frustrating, and hostile conversations

strategies for savvy administrators

by and

  • 2 Want to read
Cover of: Managing difficult, frustrating, and hostile conversations by Georgia J. Kosmoski, Dennis R. Pollack, Georgia J. Kosmoski
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Last edited by MARC Bot
March 7, 2023 | History
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An edition of Managing difficult, frustrating, and hostile conversations (1999)

Managing difficult, frustrating, and hostile conversations

strategies for savvy administrators

by and

  • 2 Want to read

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Sage Publications
Language
English
Pages
108

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Previews available in: English

Subjects

Aggressiveness, Mediation, Conflict management, Behavior modification, School administrators, Médiation, Gestion des conflits, Modification du comportement, Administrateurs scolaires, Agressivité, Teaching skills & techniques, United States, Education, Educational Administration, Education / Teaching, Administration - General, Conflict Resolution, Decision Making & Problem Solving, Education / General, School discipline, School management and organization

Places

United States
Edition Availability
Cover of: Managing difficult, frustrating, and hostile conversations
Managing difficult, frustrating, and hostile conversations: strategies for savvy administrators
2000, Sage Publications
in English
Cover of: Managing Difficult, Frustrating, and Hostile Conversations
Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators
December 1, 1999, Corwin Press
Paperback in English
Cover of: Managing Difficult, Frustrating, and Hostile Conversations
Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators
December 9, 1999, Corwin Press
Hardcover in English

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Book Details

Table of Contents

Defusing the angry screamer
Dealing with embarrassment or humiliation
Handling legitimate complaints
Under the influence of drugs or alcohol
Refusing to be coerced
Discouraging the dependent personality
Serving as mediator when friction exists
Disabling the backstabber
Maintaining confidentiality
What works in all cases.

Edition Notes

Includes bibliographical references (p. 104-108).

Published in
Thousand Oaks, Calif

Classifications

Library of Congress
LB3011.5 .K67 2000, LB3011.5.K67 2000, LB3011.5 K67 2000

The Physical Object

Pagination
xii, 108 p. ;
Number of pages
108

Edition Identifiers

Open Library
OL15564648M
Internet Archive
managingdifficul0000kosm
ISBN 10
0803968086, 0803968094
LCCN
99006665
OCLC/WorldCat
41621637
LibraryThing
3002121
Goodreads
2162966

Work Identifiers

Work ID
OL631723W

Source records

Western Washington University MARC record
Internet Archive item record
Better World Books record
Better World Books record
Library of Congress MARC record
Promise Item
Internet Archive item record
marc_nuls MARC record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
March 7, 2023 Edited by MARC Bot import existing book
January 18, 2023 Edited by ImportBot import existing book
January 14, 2023 Edited by ImportBot import existing book
November 30, 2020 Edited by MARC Bot import existing book
September 20, 2008 Created by ImportBot Imported from Western Washington University MARC record