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The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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Previews available in: English
Subjects
Nonfiction, Business, Communication, Gespräch, Business Communication, Communication interpersonnelle, Interpersonal relations, Interpersonal communication, Methode, Relations humaines, Psychologie, BUSINESS & ECONOMICS, Interpersonal Relations, LANGUAGE ARTS & DISCIPLINES, Communication Studies, Bf637.c45 c78 2002, Bf 637.c45 c955 2002, Decision-making & problem solving, Human resources & personnel management, General, Success, Negotiating, Meetings & presentations, Training, Bus019000, Cs.ecn.econ, Business & economics -> management -> training & developmentShowing 4 featured editions. View all 17 editions?
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Crucial Conversations: Tools for Talking When Stakes are High
June 18, 2002, McGraw-Hill
Paperback
in English
- 1 edition
0071401946 9780071401944
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Crucial Conversations: Tools for Talking When Stakes are High
2002, McGraw-Hill
in English
0071401946 9780071401944
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Libraries near you:
WorldCat
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Book Details
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Edition Notes
Rev. ed. of: Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. 2002.
Includes bibliographical references and index.
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Feedback?December 19, 2023 | Edited by ImportBot | import existing book |
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