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Why people matter more than ever in the digital era and how businesses must transform themselves to improve customer experience using the 3P Profit Formula of Promise + People + Process = Profit.
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Previews available in: English
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PeopleShock: the path to profits when customers rule
2016, Essential Views Publishing
in English
0969873727 9780969873723
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Includes bibliographical references and index.
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Feedback?May 6, 2022 | Created by ImportBot | import new book |