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An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."--Publisher description.
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Previews available in: English
Subjects
Organizational sociology, Dissenters, LoyaltyShowing 4 featured editions. View all 4 editions?
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1
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States
January 26, 2006, Harvard University Press
Paperback
in English
- New Ed edition
0674276604 9780674276604
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2
Exit, voice, and loyalty: responses to decline in firms, organizations, and states
2004, Harvard University Press
in English
0674276604 9780674276604
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3
Exit, voice and loyalty: responses to decline in firms, organizations and states
1970, Harvard University Press
in English
0674276604 9780674276604
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4
Exit, voice, and loyalty: responses to decline in firms, organizations, and states
1970, Harvard University Press
in English
0674276507 9780674276505
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Book Details
Edition Notes
Includes bibliographical references and index.
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