An edition of ITIL foundation exam guide (2016)

ITIL foundation exam guide

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Last edited by ImportBot
May 7, 2022 | History
An edition of ITIL foundation exam guide (2016)

ITIL foundation exam guide

  • 0 Ratings
  • 1 Want to read
  • 0 Currently reading
  • 0 Have read

"This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL foundation certification exam. Written by ITSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam"--

Publish Date
Language
English
Pages
268

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Previews available in: English

Edition Availability
Cover of: ITIL foundation exam guide
ITIL foundation exam guide
2016, McGraw-Hill Education
in English

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Book Details


Table of Contents

Chapter 1: ITIL fundamentals
Chapter 2: The service lifecycle
Chapter 3: Service strategy
Chapter 4: Service design
Chapter 5: Service transition
Chapter 6: Service operation
Chapter 7: Continual service improvement
Chapter 8: ITSM in the real world
Appendix A: Implementation
Appendix B: ITSM qualifications structure
Appendix C: Instant ITIL expertise
Appendix D: About the CD-ROM.

Edition Notes

At head of title: All in one.

Includes bibliographical references and index.

Series
All-in-one, All-in-one (Series)
Other Titles
IT infrastructure library foundation exam guide, Information technology infrastructure library foundation exam guide, All in one ITIL foundation exam guide

Classifications

Dewey Decimal Class
658.4/038076
Library of Congress
T58.64 .M67 2016, T58.64

The Physical Object

Pagination
xvii, 268 pages
Number of pages
268

ID Numbers

Open Library
OL27227642M
Internet Archive
itilfoundationex0000davi
ISBN 10
0071841601, 007184211X
ISBN 13
9780071841603, 9780071842112, 9780071842129
LCCN
2016027139
OCLC/WorldCat
1001908136, 898162570

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History

Download catalog record: RDF / JSON
May 7, 2022 Edited by ImportBot import existing book
August 16, 2020 Edited by ImportBot import existing book
July 19, 2019 Created by MARC Bot import new book