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Job Aids and Performance Support in the Workplace gives us everything we've ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don't exaggerate when they claim it's 'knowledge everywhere.'
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Previews available in: English
Subjects
Teaching, Employees, Training of, Aids and devices, Business, Nonfiction, Personnel & human resources management, Human Resources & Personnel Management, Business / Economics / Finance, Business & Economics, Business/Economics, Training, Business & Economics / Training, Employees, training ofBook Details
Table of Contents
Foreword / Gloria Gery
Preface
Chapter 1. Introduction
Chapter 2. The when and where of performance support
Chapter 3. Performance support yesterday and today
Chapter 4. Planner and sidekick performance support
Chapter 5. Examples of planner performance support
Chapter 6. Examples of sidekick performance support
Chapter 7. Getting started with performance support
Chapter 8. The elements of effective performance support
Chapter 9. Strategies for implementation
Chapter 10. Into the future
Index
About the authors.
Edition Notes
"An Essential knowledge resource"--P. [4] of cover.
Includes bibliographical references and index.
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Feedback?August 1, 2020 | Edited by ImportBot | import existing book |
July 31, 2019 | Edited by MARC Bot | associate edition with work OL1907992W |
July 22, 2019 | Edited by MARC Bot | remove fake subjects |
June 17, 2010 | Edited by ImportBot | add details from OverDrive |
December 9, 2009 | Created by WorkBot | add works page |