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Job Aids and Performance Support in the Workplace gives us everything we've ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don't exaggerate when they claim it's 'knowledge everywhere.'
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Previews available in: English
Subjects
Teaching, Employees, Training of, Aids and devices, Business, Nonfiction, Personnel & human resources management, Human Resources & Personnel Management, Business / Economics / Finance, Business & Economics, Business/Economics, Training, Business & Economics / Training, Employees, training ofShowing 6 featured editions. View all 6 editions?
Book Details
Table of Contents
Foreword / Gloria Gery
Preface
Chapter 1. Introduction
Chapter 2. The when and where of performance support
Chapter 3. Performance support yesterday and today
Chapter 4. Planner and sidekick performance support
Chapter 5. Examples of planner performance support
Chapter 6. Examples of sidekick performance support
Chapter 7. Getting started with performance support
Chapter 8. The elements of effective performance support
Chapter 9. Strategies for implementation
Chapter 10. Into the future
Index
About the authors.
Edition Notes
"An Essential knowledge resource"--P. [4] of cover.
Includes bibliographical references and index.
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- Created October 17, 2008
- 11 revisions
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July 14, 2023 | Edited by ImportBot | import existing book |
March 8, 2023 | Edited by MARC Bot | import existing book |
December 14, 2020 | Edited by MARC Bot | import existing book |
October 8, 2020 | Edited by ImportBot | import existing book |
October 17, 2008 | Created by ImportBot | Imported from Library of Congress MARC record |