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Questions that sell: the powerful process for discovering what your customer really wants
2006, AMACOM
in English
0814473393 9780814473399
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Book Details
Table of Contents
Boring or engaging: how do your questions measure up?
Getting to know prospective clients
Managing business opportunities: the qualifying process
Getting your customers talking: expansion and comparison questions
Are you a consultant or product peddler? the educational question
Directing the conversation: lock-on and impact questions
Back to the future: vision questions
Getting past ?what if?? objections and stalls
Putting it all together
Conclusion
Appendix A. Show me the money! how to create value so price is no longer an issue
Appendix B. Using e-mail and voice mail
Appendix C. Seeing the plan in action.
Edition Notes
Includes index.
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- Created April 1, 2008
- 12 revisions
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March 7, 2023 | Edited by MARC Bot | import existing book |
January 27, 2022 | Edited by ImportBot | import existing book |
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April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |