An edition of CRM Leadership and Alignment in a Customer Centric World
(2003)
CRM Leadership and Alignment in a Customer Centric World
by Glen S. Petersen
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| Edition | Availability |
|---|---|
1
CRM Leadership and Alignment in a Customer Centric World
September 30, 2003, Xlibris Corporation
Paperback
in English
1413400841 9781413400847
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2
CRM Leadership and Alignment in a Customer Centric World
September 30, 2003, Xlibris Corporation
Hardcover
in English
141340085X 9781413400854
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Book Details
First Sentence
"The industry tends to describe CRM and e-Business as a set of applications with certain capabilities."
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- Created April 30, 2008
- 5 revisions
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| December 8, 2020 | Edited by MARC Bot | import existing book |
| April 30, 2011 | Edited by OCLC Bot | Added OCLC numbers. |
| April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
| December 15, 2009 | Edited by WorkBot | link works |
| April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |