An edition of This is service design thinking
(2011)
This is service design thinking
basics, tools, cases
by Marc Stickdorn and Jakob Schneider
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"Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals."--Cover.
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Previews available in: English
| Edition | Availability |
|---|---|
1
This Is Service Design Thinking: Basics, Tools, Cases
2014, Bis B.V., Uitgeverij (BIS Publishers)
in English
906369279X 9789063692797
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2
This is service design thinking: basics, tools, cases
2011, Wiley
in English
1118156307 9781118156308
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Book Details
Table of Contents
Introduction
What is service design?
Who are these service designers?
How does service design work?
What are the tools of service design?
Applied service design
Deep service design thinking.
Edition Notes
Originally published: Amsterdam: BIS, 2010.
Includes bibliographical references (p. 340-365) and index.
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- Created July 17, 2019
- 7 revisions
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| August 8, 2024 | Edited by MARC Bot | import existing book |
| April 25, 2024 | Edited by Danielle Duguay | //covers.openlibrary.org/b/id/14618463-S.jpg |
| December 20, 2023 | Edited by ImportBot | import existing book |
| October 9, 2020 | Edited by ImportBot | import existing book |
| July 17, 2019 | Created by MARC Bot | Imported from marc_openlibraries_sanfranciscopubliclibrary MARC record |