An edition of The Art of Community: Building the New Age of Participation (Theory in Practice)
(2009)
The Art of Community
Building the New Age of Participation (Theory in Practice)
Second edition
by Jono Bacon
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Last edited by kathrinpassig
December 8, 2023 | History
This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights.
Publish Date
May 2012
Publisher
O'Reilly Media
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Art of Community: Building the New Age of Participation
2012, O'Reilly Media, Incorporated
in English
1306811686 9781306811682
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The Art of Community: Building the New Age of Participation (Theory in Practice)
May 2012, O'Reilly Media
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Art of Community: Building the New Age of Participation
2012, O'Reilly Media, Incorporated
in English
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Art of Community: Building the New Age of Participation
2009, O'Reilly Media, Incorporated
in English
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The Art of Community: Building the New Age of Participation (Theory in Practice)
27 August 2009, O'Reilly
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in English
0596156715 9780596156718
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The Art of Community: Building the New Age of Participation
August 2009, O'Reilly Media, Inc
in English
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Book Details
Table of Contents
Chapter 1 The Art of Community
Collaboration-Driven Ethos
The Essence of Community
The Basis of Communication
Unwrapping Opportunity
A Community Manager: Becoming the Community
Moving Forward
Chapter 2 Planning Your Community
Planning for Success
Teams: The Building Blocks of Belonging
Designing Your Community
Filling Out the Plan
Pulling Together the Threads
Documenting Your Strategy
Financially Supporting Your Community
Wrapping Up
Chapter 3 Communicating Clearly
He Said, She Said
Building Your Communication Channels
Leading by Example
Summary
Chapter 4 Processes: Simple Is Sustainable
Eyes on the Prize
Building Great Processes
Assessing Needs
Getting Buy-In for Your Processes
The On-Ramp: Creating Collaborative Processes
Process Reassessment
Moving On
Chapter 5 Supporting Workflow with Tools and Data
Understanding Your Workflow
Building Great Infrastructure
Avoiding Resource Fetishism
Technical Considerations
Building and Maintaining Transparency
Regular Workflow Assessment
Moving On
Chapter 6 Social Media
Don’t Be That Guy/Girl
Being Social
Social Media Services in a Nutshell
Harnessing Social Media
Social Media on Your Terms
Chapter 7 Building Buzz
Mindshare
The Building Blocks of Buzz
Setting Up Your Base
The Buzz Cycle
Buzz Targets
Building Alliances
Events and Conferences
Summary
Chapter 8 Measuring Community
Community Self-Reflection
The Foundations of Feedback
Hooks ’n’ Data
Anonymity and Privacy
Moving On
Chapter 9 Managing and Tracking Work
Credibility and the Need to Track Progress
The Importance of Tracking Our Work
What We Need to Manage
Tracking Projects
Tracking Growth and Decline
Tracking Health
Reacting to Community Concerns
Moving On
Chapter 10 Governance
Accountability
Governance Does Not Suck
Governance and Community
The Case for Governance
Learning from the Leaders
Setting Up a Community Council
Ubuntu Governance Example
Expanding Governance
Summary
Chapter 11 Handling Conflict and Relationships
The Nature of the Beast
The Calm Before the Storm
The Conflict Resolution Process
Dealing with Burnout
Handling Absence
Handling Bereavement
Summary
Chapter 12 Creating and Running Events
Building Family Values
Events
Getting Organized
Organizing Physical Events
Getting Sponsorship
Case Study: The Ubuntu Developer Summit
Organizing Online Events
Summary
Chapter 13 Hiring a Community Manager
Why Community Building Has Become a Big Business
The Role of a Community Manager in the Corporation
Managing Your Community Manager
Summary
Chapter 14 Community Case Book
Linus Torvalds, Linux
Mike Shinoda, Linkin Park
Mårten Mickos, MySQL and Eucalyptus
Mike Linksvayer, Creative Commons
Tim O’Reilly, O’Reilly Media
Carolyn Mellor, X.commerce, PayPal, and eBay
Ilan Rabinovitch, Southern California Linux Expo
Richard Esguerra, Humble Indie Bundle
Mark Bussler, Classic Game Room
Mary Colvig, Mozilla
Dries Buytaert, Drupal and Acquia
James Spafford, Media Molecule
Chapter 15 Onward and Upward
Building Our Own Community
The Community Leadership Summit
Keeping in Touch
Colophon
Classifications
Contributors
ID Numbers
Work Description
This book guides its readers through the theory and practice of helping a community (with a focus on open source software communities) to achieve its goals. This advice is distilled from Jono Bacon's personal experiences with founding and building the LugRadio podcast / community / live events, the Jokosher audio editor project, and of course his current role as the Ubuntu Community Manager, with plenty of personal anecdotes that provide the rationale for his suggestions.
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History
- Created July 19, 2012
- 14 revisions
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| December 8, 2023 | Edited by kathrinpassig | Merge works (MRID: 100018) |
| February 20, 2023 | Edited by kd5tvi | Edited without comment. |
| December 13, 2022 | Edited by MARC Bot | import existing book |
| September 16, 2021 | Edited by ImportBot | import existing book |
| July 19, 2012 | Created by 86.154.39.79 | Added new book. |