An edition of Business process mapping
(2002)
Business process mapping
improving customer satisfaction
by J. Mike Jacka
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Subjects
Consumer satisfaction, Customer relations, Reengineering (Management), Procédures, Techniques de gestion, Managementinformationssystem, Satisfação do consumidor, Gestion d'entreprises, Consommateurs, Consumidor, Qualitätsmanagement, Management Information Systems, Verbraucherzufriedenheit, Business & economics, Auditing| Edition | Availability |
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1
Business Process Mapping: Improving Customer Satisfaction
2015, Wiley & Sons, Limited, John
in English
1119198399 9781119198390
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2
Business Process Mapping: Improving Customer Satisfaction
2009, Wiley & Sons, Incorporated, John
in English
0470496053 9780470496053
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3
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4
Business Process Mapping: Improving Customer Satisfaction
2009, Wiley & Sons, Incorporated, John
in English
0470496045 9780470496046
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zzzz
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5
Business process mapping: improving customer satisfaction
2009, Wiley
in English
- 2nd ed.
0470444584 9780470444580
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6
Business Process Mapping: Improving Customer Satisfaction
2009, Wiley & Sons, Incorporated, John
in English
0470496037 9780470496039
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zzzz
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7
Business process mapping: improving customer satisfaction
2002, Wiley
in English
0471079774 9780471079774
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Book Details
Edition Notes
Includes bibliographical references and index.
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- Created November 11, 2008
- 11 revisions
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| October 7, 2024 | Edited by MARC Bot | import existing book |
| December 19, 2023 | Edited by ImportBot | import existing book |
| March 8, 2023 | Edited by MARC Bot | import existing book |
| November 1, 2022 | Edited by ImportBot | import existing book |
| November 11, 2008 | Created by ImportBot | Imported from Ithaca College Library MARC record |