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Previews available in: English
Subjects
Customer services, Management, Leadership, Business/Economics, Business & Economics, Business / Economics / Finance, Customer Service, Marketing - General, Business & Economics / Marketing / General, Customer relations, Service à la clientèle, Gestion, BUSINESS & ECONOMICS, Customer Relations, Administração de serviços, Prestação de serviços, Marketing research, Consumers, Strategic planning, Administracao de servicos, Prestacao de servicosShowing 4 featured editions. View all 4 editions?
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Service leadership: the quest for competitive advantage
2006, SAGE Publications, Sage Publications, Inc
in English
1412913748 9781412913744
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3
Service Leadership: The Quest for Competitive Advantage
November 30, 2005, Sage Publications, Inc
Paperback
in English
1412913756 9781412913751
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4
Service Leadership: The Quest for Competitive Advantage
December 9, 2005, Sage Publications, Inc
Hardcover
in English
1412913748 9781412913744
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- Created April 29, 2008
- 6 revisions
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July 31, 2019 | Edited by MARC Bot | associate edition with work OL5826994W |
August 10, 2010 | Edited by IdentifierBot | added LibraryThing ID |
April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
April 29, 2008 | Created by an anonymous user | Imported from amazon.com record |