An edition of Why service stinks-- and exactly what to do about it!
(2003)
Why Service Stinks...and Exactly What to Do About It!
by T. Scott Gross
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Previews available in: English
Subjects
Customer services, Customer relationsShowing 2 featured editions. View all 2 editions?
| Edition | Availability |
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1
Why service stinks-- and exactly what to do about it!
2003, Dearborn Trade Publishing, Dearborn Trade Pub., Kaplan Business, Brand: Kaplan Business
in English
0793176816 9780793176816
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Libraries near you:
WorldCat
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2
Why Service Stinks...and Exactly What to Do About It!
November 1, 2003, Kaplan Business
Paperback
in English
0793176816 9780793176816
|
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Libraries near you:
WorldCat
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Book Details
First Sentence
"Customer service is a product."
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| July 28, 2014 | Edited by ImportBot | import new book |
| December 3, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| October 17, 2009 | Created by WorkBot | add works page |