This exam certifies that candidates know the layers of the OSI model, can describe the features and functions of network components, and have the skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. The certification is endorsed by Microsoft (as part of its popular new MCSA program), Cisco, Novell, and 3Com, among others. This book is not intended to teach new material. Instead it assumes that you have a solid foundation of knowledge but can use a refresher on important concepts as well as a guide to exam topics and objectives. This book focuses exactly on what you need to know to pass the exam - it features test-taking strategies, time-saving study tips, and a special Cram Sheet that includes tips, acronyms, and memory joggers not available anywhere else. The series is supported online at several Web sites: examcram.com, informit.com, and cramsession.com.This ebook does not include the CD that accompanies the print edition.