An edition of Delivering quality service (1990)

Delivering quality service

balancing customer perceptions and expectations

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  • 4.0 (3 ratings) ·
  • 45 Want to read
  • 4 Currently reading
  • 2 Have read

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Last edited by MARC Bot
March 2, 2020 | History
An edition of Delivering quality service (1990)

Delivering quality service

balancing customer perceptions and expectations

  • 4.0 (3 ratings) ·
  • 45 Want to read
  • 4 Currently reading
  • 2 Have read

This edition doesn't have a description yet. Can you add one?

Publish Date
Language
English
Pages
226

Buy this book

Previews available in: English

Edition Availability
Cover of: Delivering Quality Service
Delivering Quality Service
2010, Simon & Schuster, Limited
in English
Cover of: Delivering Quality Service
Delivering Quality Service
2009, Simon & Schuster, Limited
in English
Cover of: Delivering quality service
Cover of: Delivering quality service
Delivering quality service: balancing customer perceptions and expectations
1990, Free Press, Collier Macmillan
in English

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Book Details


Edition Notes

Includes bibliographical references (p. 207-218).

Published in
New York, London

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .Z45 1990

The Physical Object

Pagination
xii, 226 p. :
Number of pages
226

ID Numbers

Open Library
OL2201894M
Internet Archive
deliveringqualit00zeit
ISBN 10
0029357012
LCCN
89023592
Library Thing
320876
Goodreads
583262

Source records

Internet Archive item record

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History

Download catalog record: RDF / JSON
March 2, 2020 Edited by MARC Bot remove fake subjects
October 31, 2011 Edited by ImportBot import new book
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
February 11, 2010 Edited by WorkBot add more information to works
December 10, 2009 Created by WorkBot add works page