An edition of Delivering quality service
(1990)
Delivering quality service
balancing customer perceptions and expectations
by Valarie A. Zeithaml
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Delivering quality service: balancing customer perceptions and expectations
1990, Free Press, Collier Macmillan
in English
0029357012 9780029357019
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Delivering quality service: balancing customer perceptions and expectations
1990, Free Press
0029357012 9780029357019
|
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Libraries near you:
WorldCat
|
Book Details
Edition Notes
Includes bibliographical references (p. 207-218) and index.
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History
- Created November 2, 2008
- 7 revisions
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| July 25, 2024 | Edited by MARC Bot | import existing book |
| November 15, 2022 | Edited by ImportBot | import existing book |
| November 9, 2020 | Edited by MARC Bot | import existing book |
| August 18, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| November 2, 2008 | Created by ImportBot | Imported from The Laurentian Library MARC record |