"According to the authors, people who are in self-deception live and work as if trapped in a box. Blind to the reality around them, they undermine performance - both their own and others'. The problem is, being in the box, they can't see that they undermine performance. Consequently, they don't change, and neither do their results. As Leadership and Self-Deception shows, this phenomenon occurs frequently in organizations.

Most people spend much of their time stuck in the box and this multiplication of boxes is the root cause of most of the problems that impede organizational performance, accountability, trust, commitment and motivation."--BOOK JACKET.