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This is a very practical book to support learning and application of communication and basic counselling skills in the wide range of services which offer information, guidance, support and advice. The book enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills support a helping and respectful approach to clients. The second edition has been revised to take into account technological developments such as email counselling, and the growth of Q & A on the internet, including chat and support groups.
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Previews available in: English
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Mastering counselling skills: information, help and advice in the caring services
2000, Macmillan
in English
0333760050 9780333760055
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3
Mastering Counselling Skills (Palgrave Master)
November 2, 1999, Palgrave Macmillan
Paperback
0333760050 9780333760055
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Book Details
Table of Contents
Edition Notes
Previous edition: 2000.
Includes index.
Self-Renewing 2017
Classifications
The Physical Object
ID Numbers
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