An edition of A conceptual framework for understanding e-service quality (2000)

A conceptual framework for understanding e-service quality

implications for future research and managerial practice

by

  • 1 Want to read
A conceptual framework for understanding e-se ...
Valarie A Zeithaml, Valarie A ...
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Last edited by WorkBot
January 19, 2010 | History
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An edition of A conceptual framework for understanding e-service quality (2000)

A conceptual framework for understanding e-service quality

implications for future research and managerial practice

by

  • 1 Want to read

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Publish Date
Publisher
Marketing Science Institute
Language
English
Pages
46

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Subjects

Management, Electronic commerce, Customer services, Customer relations
Edition Availability
Cover of: A conceptual framework for understanding e-service quality
A conceptual framework for understanding e-service quality: implications for future research and managerial practice
2000, Marketing Science Institute
in English

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Book Details

Edition Notes

"Working paper."

Includes bibliographical references (p. 43-46)

Published in
Cambridge, Mass
Series
Report -- no. 00-115, Report (Marketing Science Institute) -- no. 00-115

The Physical Object

Pagination
46 p. ;
Number of pages
46

Edition Identifiers

Open Library
OL17002364M

Work Identifiers

Work ID
OL11020687W

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Download catalog record: RDF / JSON
January 19, 2010 Edited by WorkBot add subjects and covers
December 11, 2009 Created by WorkBot add works page