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"The Loyalty Leap arrives at a crucial time, illuminating the best practices for responsibly selecting, collecting, and employing customer data--the raw material of today's marketing industry. Supplemented with compelling corporate stories and the results from an extensive 2011 consumer survey, it provides a snapshot of consumer attitudes about privacy and the use of personal information for marketing and business purposes"--
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The loyalty leap: turning customer information into customer intimacy
2012, Portfolio Hardcover
in English
1591844916 9781591844914
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Includes bibliographical references and index.
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- Created January 25, 2012
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December 13, 2022 | Edited by MARC Bot | import existing book |
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January 25, 2012 | Created by LC Bot | Imported from Library of Congress MARC record |