An edition of Beyond customer satisfaction to customer loyalty
(1996)
Beyond customer satisfaction to customer loyalty
the key to greater profitability
by Keki R. Bhote
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Beyond customer satisfaction to customer loyalty: the key to greater profitability
1996, American Management Association
in English
0814423620 9780814423622
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Includes bibliographical references (p. 146-147).
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- Created May 3, 2012
- 10 revisions
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| August 4, 2024 | Edited by MARC Bot | import existing book |
| March 7, 2023 | Edited by MARC Bot | import existing book |
| November 23, 2020 | Edited by MARC Bot | import existing book |
| April 5, 2014 | Edited by ImportBot | Added IA ID. |
| May 3, 2012 | Edited by ImportBot | import new book |