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Cover of: Beyond customer satisfaction to customer loyalty by Keki R. Bhote
Last edited by ImportBot
April 5, 2014 | History
Cover of: Beyond customer satisfaction to customer loyalty by Keki R. Bhote

Beyond customer satisfaction to customer loyalty
the key to greater profitability
Keki R. Bhote.

Published by American Management Association in New York .
Written in English.

Edition Notes

Includes bibliographical references (p. 146-147).

Series AMA management briefing

Classifications

Dewey Decimal Class 658.8/12
Library of Congress HF5415.5 .B486 1996

The Physical Object

Pagination x, 148 p. :
Number of pages 148

ID Numbers

Open Library OL996666M
Internet Archive beyondcustomersa00bhot
ISBN 10 0814423620
LC Control Number 96035335
Library Thing 1581377
Goodreads 3651327

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History Created April 1, 2008 · 7 revisions
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April 5, 2014 Edited by ImportBot Added IA ID.
May 3, 2012 Edited by ImportBot import new book
July 30, 2010 Edited by IdentifierBot added LibraryThing ID
April 15, 2010 Edited by bgimpertBot Added goodreads ID.
April 1, 2008 Created by an anonymous user Initial record created, from Scriblio MARC record.