An edition of Call center customer relationship management handbook and study guide (2003)

Call Center Customer Relationship Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

2nd edition

by and

Cover of: Call Center Customer Relationship Management Handbook and Study Guide (ICMI's Handbook/Study Guide) by Brad Cleveland, Debbie Harne, Brad Cleveland, Debbie Harne
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Last edited by MARC Bot
December 11, 2020 | History
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An edition of Call center customer relationship management handbook and study guide (2003)

Call Center Customer Relationship Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

2nd edition

by and

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Call Center Press
Language
English
Pages
336

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Subjects

Customer relations, Handbooks, manuals, Management, Call centers
Edition Availability
Cover of: Call Center Customer Relationship Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
Call Center Customer Relationship Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
February 1, 2003, Call Center Press
Paperback in English - 2nd edition

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Book Details

Classifications

Library of Congress
HF5415.5 .C35 2004

The Physical Object

Format
Paperback
Number of pages
336
Dimensions
10.7 x 8.4 x 1.1 inches
Weight
2.2 pounds

Edition Identifiers

Open Library
OL8562880M
ISBN 10
0970950764
ISBN 13
9780970950765
LCCN
2005276260
OCLC/WorldCat
60767136
LibraryThing
8837497
Goodreads
4594945

Work Identifiers

Work ID
OL23936644W

Source records

Library of Congress MARC record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
December 11, 2020 Edited by MARC Bot import existing book
April 29, 2011 Edited by OCLC Bot Added OCLC numbers.
August 10, 2010 Edited by IdentifierBot added LibraryThing ID
April 24, 2010 Edited by Open Library Bot Fixed duplicate goodreads IDs.
April 30, 2008 Created by an anonymous user Imported from amazon.com record