Cover of: The  loyalty effect | Frederick F. Reichheld

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Edition Notes

Includes bibliographical references (p. 311-314) and index.

Classifications

Dewey Decimal Class
658.4
Library of Congress
HF5415.5 .R438 1996

The Physical Object

Pagination
xii, 323 p. :
Number of pages
323

ID Numbers

Open Library
OL803497M
Internet Archive
loyaltyeffecthid00reic
ISBN 10
0875844480
LC Control Number
95039972
Library Thing
294428
Goodreads
4366946
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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
May 19, 2019 Edited by Clean Up Bot import existing book
May 1, 2012 Edited by ImportBot import new book
August 12, 2011 Edited by ImportBot add ia_box_id to scanned books
October 11, 2010 Edited by ImportBot Added new cover
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record.