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The truth of the matter is--in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find 20 stories that took customer service and defined it with a definition of customer appreciation. In Building Blocks For Improving Customer Relationships, you will learn the difference between the concept of customer service and the demonstration of caring for the customer.
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Previews available in: English
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Building blocks for improving customer relationships: 20 philosophies for improving the quality of customer care : learning the difference between the concept of customer service and the demonstration of caring for the customer
2011, Richard Flint International
in English
093785137X 9780937851371
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- Created December 24, 2021
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January 14, 2023 | Edited by ImportBot | import existing book |
December 24, 2021 | Created by ImportBot | Imported from Internet Archive item record |