An edition of Managing to keep the customer (1987)

Managing to keep the customer

how to achieve and maintain superior customer service throughout the organization

1st ed.

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Cover of: Managing to keep the customer by Robert L. Desatnick
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Last edited by MARC Bot
July 21, 2024 | History
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An edition of Managing to keep the customer (1987)

Managing to keep the customer

how to achieve and maintain superior customer service throughout the organization

1st ed.

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Jossey-Bass
Language
English
Pages
163

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Previews available in: English

Subjects
Customer relations, Customer service, Customer services

Showing 3 featured editions. View all 3 editions?

Edition Availability
Cover of: Managing to keepthe customer
Managing to keepthe customer: how to achieve and maintain superior customer service throughout the organization
1993, Jossey-Bass
in English - Rev. ed.
Libraries near you: WorldCat
Cover of: Managing to keep the customer
Managing to keep the customer: how to achieve and maintain superior customer service throughout the organization.
1993, Jossey-Bass Publishers
in English - Rev. ed. / Robert L. Desatnick, Denis H. Detzel.
Libraries near you: WorldCat
Cover of: Managing to keep the customer
Managing to keep the customer: how to achieve and maintain superior customer service throughout the organization
1987, Jossey-Bass
in English - 1st ed.
Libraries near you: WorldCat

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Book Details

Edition Notes

Bibliography: p. 155-158. Includes index.

6

Published in
San Francisco
Series
The Jossey-Bass management series

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .D47 1987, HF5415.5.D47 1987

The Physical Object

Pagination
xvi, 163 p. ; 24 cm.
Number of pages
163

ID Numbers

Open Library
OL2727512M
Internet Archive
managingtokeepcu00desa
ISBN 10
1555420273
LCCN
86021399
OCLC/WorldCat
14412375
Library Thing
2427053
Goodreads
3721089

Source records

managingtokeepcu00desa record
Library of Congress MARC record
Better World Books record
harvard_bibliographic_metadata record
marc_columbia MARC record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
July 21, 2024 Edited by MARC Bot import existing book
December 14, 2023 Edited by MARC Bot import existing book
October 18, 2022 Edited by ImportBot import existing book
November 4, 2020 Edited by MARC Bot import existing book
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record