An edition of Managing to keep the customer (1987)

Managing to keep the customer

how to achieve and maintain superior customer service throughout the organization.

Rev. ed. / Robert L. Desatnick, Denis H. Detzel.

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Cover of: Managing to keep the customer by Robert L. Desatnick
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Last edited by ImportBot
October 17, 2022 | History
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An edition of Managing to keep the customer (1987)

Managing to keep the customer

how to achieve and maintain superior customer service throughout the organization.

Rev. ed. / Robert L. Desatnick, Denis H. Detzel.

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Jossey-Bass Publishers
Language
English
Pages
289

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Previews available in: English

Subjects
Customer relations, Customer service, Customer services

Showing 3 featured editions. View all 3 editions?

Edition Availability
Cover of: Managing to keep the customer
Managing to keep the customer: how to achieve and maintain superior customer service throughout the organization.
1993, Jossey-Bass Publishers
in English - Rev. ed. / Robert L. Desatnick, Denis H. Detzel.
Libraries near you: WorldCat
Cover of: Managing to keepthe customer
Managing to keepthe customer: how to achieve and maintain superior customer service throughout the organization
1993, Jossey-Bass
in English - Rev. ed.
Libraries near you: WorldCat
Cover of: Managing to keep the customer
Managing to keep the customer: how to achieve and maintain superior customer service throughout the organization
1987, Jossey-Bass
in English - 1st ed.
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes bibliographical references (p. 277-281) and index.

Published in
San Francisco
Series
The Jossey-Bass management series

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .D47 1993, HF5415.5.D47 1993

The Physical Object

Pagination
xxi, 289 p. :
Number of pages
289

ID Numbers

Open Library
OL1399185M
Internet Archive
managingtokeepcu00desa_0
ISBN 10
1555424155
LCCN
93006842
Library Thing
2427053
Goodreads
561820

Source records

Internet Archive item record
Library of Congress MARC record
Better World Books record

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
October 17, 2022 Edited by ImportBot import existing book
November 16, 2020 Edited by MARC Bot import existing book
June 24, 2017 Edited by ImportBot import new book
July 31, 2010 Edited by IdentifierBot added LibraryThing ID
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record