The Trusted Advisor
by David H. Maister, Charles H. Green, and Robert M. Galford
- 36 Want to read
- 2 Currently reading
- 2 Have read
"Maister, Green, and Galford enrich our understanding of trust - yet they have also written a practical book. Using their model of "The Trust Equation," they dissect the rational and emotional components of trustworthiness. They detail five distinct steps you must take to create a trust-based relationship. Each step - engage, listen, frame, envision, and commit - is described in distinct chapters.
The book is peppered with pragmatic "top ten" lists aimed at improving advisors' effectiveness that can be put to use instantly. It also includes a trust self-diagnostic in the appendix." "This book will be welcomed by the inexperienced advisor and the most seasoned expert alike."--BOOK JACKET.
Check nearby libraries
Buy this book
Previews available in: English
Subjects
| Edition | Availability |
|---|---|
1
|
eeee
|
2
|
aaaa
|
3
|
zzzz
|
Book Details
Edition Notes
Includes bibliographical references (p. 225-227) and index.
Classifications
The Physical Object
Edition Identifiers
Work Identifiers
Source records
Community Reviews (0)
Lists
Wikipedia citation
×CloseCopy and paste this code into your Wikipedia page. Need help?