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Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
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Delivering happiness: a path to profits, passion, and purpose
2010, Business Plus
in English
- 1st ed.
0446563048 9780446563048
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Book Details
Table of Contents
In search of profits
You win some, you lose some
Diversify
Concentrate your position
Platform for growth: brand, culture, pipeline
Taking it to the next level
End game.
Edition Notes
Includes index.
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- Created April 28, 2011
- 6 revisions
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October 12, 2019 | Edited by Mek | Edited without comment. |
March 21, 2012 | Edited by LC Bot | import new book |
October 30, 2011 | Edited by ImportBot | import new book |
August 8, 2011 | Edited by ImportBot | import new book |
April 28, 2011 | Edited by OCLC Bot | Added OCLC numbers. |