An edition of Strategic customer service
(2009)
Strategic customer service
managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
1st ed.
by John A. Goodman
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Strategic customer service: managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
2009, Amacom
in English
- 1st ed.
0814413331 9780814413333
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Published in
New York
Edition Notes
Includes index.
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- Created April 27, 2009
- 15 revisions
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| January 14, 2023 | Edited by ImportBot | import existing book |
| December 20, 2020 | Edited by MARC Bot | import existing book |
| October 9, 2020 | Edited by ImportBot | import existing book |
| August 2, 2020 | Edited by ImportBot | import existing book |
| April 27, 2009 | Created by ImportBot | Imported from Library of Congress MARC record. |