Cover of: Strategic customer service | John A. Goodman

Strategic customer service

managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits

1st ed.

Published by Amacom in New York .
Written in English.

There's no description for this book yet. Can you add one?

Edition Notes

Includes index.

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .G672 2009

The Physical Object

Pagination
p. cm.

ID Numbers

Open Library
OL23145766M
Internet Archive
strategiccustome00good
ISBN 10
0814413331
ISBN 13
9780814413333
LC Control Number
2008055729
Library Thing
8334598
Goodreads
6548416
No ebook available

Check nearby libraries


Buy this book


History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
July 29, 2014 Edited by ImportBot import new book
April 6, 2014 Edited by ImportBot Added IA ID.
August 19, 2010 Edited by IdentifierBot added LibraryThing ID
April 24, 2010 Edited by Open Library Bot Fixed duplicate goodreads IDs.
April 27, 2009 Created by ImportBot Initial record created, from Library of Congress MARC record.