An edition of Confronting without offending
(2009)
Confronting without offending
by Deborah Smith Pegues
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Book Details
Table of Contents
The goal of confrontation
Commanded to confront
The dictator : do it my way?
The accommodator: have it your way?
The abdicator : I'll run away?
The collaborator : let's find a way?
Preparing for the encounter
Owning the problem
Speaking the right words
Listening
Negotiating future behavior
Releasing the offender
The P.A.C.E. personality profile
Understanding the temperaments
Family encounters
Marketplace conflicts
Social and other interactions.
Edition Notes
Includes bibliographical references and index.
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- Created November 15, 2008
- 13 revisions
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| June 20, 2023 | Edited by CBCG5549 | //covers.openlibrary.org/b/id/14357175-S.jpg |
| December 7, 2022 | Edited by ImportBot | import existing book |
| December 20, 2020 | Edited by MARC Bot | import existing book |
| October 13, 2020 | Edited by ImportBot | import existing book |
| November 15, 2008 | Created by ImportBot | Imported from Library of Congress MARC record |