A conceptual model of service quality and its implications for future research..

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A conceptual model of service quality and its ...
A. Parasuraman
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Last edited by Lance Arthur
May 13, 2010 | History

A conceptual model of service quality and its implications for future research..

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Language
English

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Book Details


Edition Notes

Taken from Journal of Marketing, vol.49, 1985, pp. 41-50.

Series
Journal of Marketing -- v.49 part4

ID Numbers

Open Library
OL18580399M

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Download catalog record: RDF / JSON / OPDS | Wikipedia citation
May 13, 2010 Edited by Lance Arthur reverted to revision 2
May 13, 2010 Edited by 81.253.33.153 reverted to revision 1
December 15, 2009 Edited by WorkBot link works
October 18, 2008 Created by ImportBot Imported from Talis record