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International Network of Public Libraries: Volume 6
April 15, 1999, The Scarecrow Press, Inc.
Paperback
in English
0810835819 9780810835818
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Libraries near you:
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Book Details
Table of Contents
v. 1. Organizational change in a public library / Nicola Campbell and Sue Sutherland. Strategic management for better customer services in public libraries / Kay Poustie
v. 2. Quality management in public libraries / Ute Klaassen and Chris Wiersma. Adjusting the product / Thierry Giappiconi
v. 3. Product-oriented management in public libraries / Arend Flemming
v. 4. The organization, performance, and cost accounting system of the Paderborn City Library / Dieter Kranstedt and Jörg Wiemers
v. 5. Fundraising / Madeleine Aalto and Trevor Knight
v. 6. The role of public libraries in the media society / Conny Äng. Electronic media and the evaluation of its use / Robert E. Cannon.
Edition Notes
Includes bibliographical references.
A project of the Bertelsmann Foundation, Division of Public Libraries.
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