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The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
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Previews available in: French English
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Edition | Availability |
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1
The Secrets of Facilitation
2004, John Wiley & Sons, Ltd.
Electronic resource
in French
0787977454 9780787977450
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2
The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups
October 29, 2004, Jossey-Bass
Hardcover
in English
0787975788 9780787975784
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