An edition of Serving the difficult customer (1993)

Serving the difficult customer

a how-to-do-it manual for library staff

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Cover of: Serving the difficult customer by Kitty Smith
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Last edited by ImportBot
September 15, 2021 | History
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An edition of Serving the difficult customer (1993)

Serving the difficult customer

a how-to-do-it manual for library staff

by

  • 0 Ratings
  • 1 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Neal-Schuman Publishers
Language
English
Pages
166

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Previews available in: English

Subjects
Customer relations, Interpersonal communication, Public services (Libraries), Library Services, Etats-Unis, Librarians, Communication interpersonnelle, Relations avec la clientele, Interpersonal Relations, Consumer Behavior, Bibliotheques et lecteurs, Libraries, handbooks, manuals, etc.
Places
United States
Edition Availability
Cover of: Serving the Difficult Customer
Serving the Difficult Customer: A How-To-Do-It Manual for Library Staff (How to Do It Manuals for Librarians)
February 1994, Neal-Schuman Publishers
Paperback in English
Libraries near you: WorldCat
Cover of: Serving the difficult customer
Serving the difficult customer: a how-to-do-it manual for library staff
1993, Neal-Schuman Publishers
in English
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes bibliographical references (p. 159-163) and index.

Published in
New York
Series
How-to-do-it manuals for libraries ;, no. 39

Classifications

Dewey Decimal Class
025.5
Library of Congress
Z711 .S66 1993, Z711.S66 1993, Z711 .S66 1994

The Physical Object

Pagination
x, 166 p. :
Number of pages
166

ID Numbers

Open Library
OL1434574M
Internet Archive
servingdifficult0000smit
ISBN 10
1555701612
LCCN
93046452
OCLC/WorldCat
29517502
Library Thing
2227073
Goodreads
3738234

Source records

Scriblio MARC record
University of Prince Edward Island MARC record
Internet Archive item record
Library of Congress MARC record
Better World Books record
marc_nuls MARC record

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History

Download catalog record: RDF / JSON
September 15, 2021 Edited by ImportBot import existing book
June 29, 2019 Edited by ImportBot import existing book
December 4, 2010 Edited by Open Library Bot Added subjects from MARC records.
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
December 10, 2009 Created by WorkBot add works page