An edition of Security Officers and Supervisors (2024)

Security Officers and Supervisors

150 Things You Should Know

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August 17, 2024 | History
An edition of Security Officers and Supervisors (2024)

Security Officers and Supervisors

150 Things You Should Know

1st Edition
  • 5.0 (1 rating) ·
  • 1 Have read

Security Officers and Supervisors: 150 Things You Should Know presents an array of relevant topics, including addressing “Tips of the Trade” in how to manage a team of professionals and serve as an effective supervisor. This includes both keeping management informed of decisions, aligning policy, procedure, and training with business objectives, and hiring and managing a team of professionals to maintain continuity of operations and a safe, secure environment. There are many factors involved in managing a department and workforce and the book uses a handy-reference format to present the salient information, both concrete knowledge as well as the softer skills, required for managers to motivate individuals and lead teams to pull in the same direction.

Short, easy-to-read chapters include lists of relevant definitions, some do’s and don’ts, best practices, emerging trends, and well as example case studies based upon the authors’ professional experience. The primary goal is to provide a foundation for readers to identify, comprehend, and apply management concepts and security principles in their own environments so that readers will be readily prepared to troubleshoot problems and overcome challenges.

Building and leading a trusted team that can set and achieve clearly outlined objectives begins with leadership. Security Officers and Supervisors: 150 Things You Should Know outlines those principles and traits required for professionals to succeed when promoted (though, more often than not, thrust!) into a security supervisory role.

Publish Date
Publisher
CRC Press
Language
English
Pages
382

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Edition Availability
Cover of: Security Officers and Supervisors
Security Officers and Supervisors: 150 Things You Should Know
2024, Taylor & Francis Group
in English
Cover of: Security Officers and Supervisors
Security Officers and Supervisors: 150 Things You Should Know
August 1, 2024, CRC Press
Paperback in English - 1st Edition
Cover of: Security Officers and Supervisors
Security Officers and Supervisors: 150 Things You Should Know
2024, Taylor & Francis Group
in English
Cover of: Security Officers and Supervisors
Security Officers and Supervisors: 150 Things You Should Know
2024, CRC Press LLC
in English

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Book Details


First Sentence

"Security officers play a vital, yet unappreciated role in our society. They protect us everywhere – at work, at play, at school, in the hospital, and while shopping. Security officers protect us almost everywhere we go."

Table of Contents

Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
Foreword
Part 1: Security Officers
Chapter 1: Being a Security Officer Is NOT an Easy Job
Note
Chapter 2: Professionalism
Notes
Chapter 3: The Mission of a Security Officer
Chapter 4: The Role of the Security Officer
Chapter 5: Post Orders
Post Safety Hazards
Duty Log (Pass-On Log)
Breaks
Post Protocol
Telephone Bomb Threat
Chapter 6: Ethics and Standards of Conduct
Chapter 7: What Authority or Power Do I Have as a Security Officer?
Notes
Chapter 8: Public Relations and the Art of Service: 10 Points
The Art of Service
Chapter 9: Productivity: Six Reports
Note
Chapter 10: Respect
Chapter 11: How to Be Successful
Chapter 12: Are You Feeling Overwhelmed?
Chapter 13: Stress and Burnout
Suggestions for Stress Management
Burnout in the Security Industry
Notes
Chapter 14: The Importance of Effective Report Writing
A Brief Guide of the Dos and Don’ts
Effective Writing Dos
Effective Writing Don’ts
The 4 Ws in Report Writing
The 5 Cs in Report Writing
Opinions vs. Facts
Conclusion
Chapter 15: Security Officers Who Give Life-Saving Care and Good Samaritan Laws
Introduction
Chain of Survival
First Aid
Notes
Chapter 16: “If You See Something, Say Something™”
Suspicious Behavior
New Jersey Bomber 2016
The Following Websites have Information on DHS Programs and Resources
Notes
Chapter 17: Physical Security: Ten Things You Should Know
Note
Chapter 18: Twenty-Five Reasons Why You Need to Obtain a Security Certification
Notes
Chapter 19: Analyzing Risks
Chapter 20: Master Planning of Physical Systems for Security Officers: Six Points
Chapter 21: Security Officers and Penguins (Yes, Penguins)
Chapter 22: The Importance of Effective Communication
It’s a Process to Be Successful
Chapter 23: Ten Key Communication Points for Security Officers
Chapter 24: Ten Things That Require Zero Talent
Chapter 25: Six-Point Checklist for Intrusion Detection Systems
Chapter 26: Six-Point Checklist for Access Control Credentials (Keys/Fobs/Cards/Mobile/Biometric)
Note
Chapter 27: Six-Point Checklist for Security Surveillance Systems
Chapter 28: Six-Point Checklist for Lights and Lighting
Chapter 29: Six-Point Checklist for Fences and Walls
Chapter 30: Six-Point Checklist for Policies and Procedures
Note
Chapter 31: Six-Point Checklist for Security officers
Chapter 32: Six-Point Checklist for Crime Prevention through Environmental Design (CPTED)
Note
Chapter 33: Ten Security Books Every Security Officer Should Have on Their Bookshelf
Chapter 34: Vulnerability Assessment
Chapter 35: Crime Prevention Strategies That Will Help You with an Assessment
Chapter 36: Thirty Things Most Books Don’t Tell You to Look for When Doing Vulnerability Assessments
Notes
Chapter 37: The Changing Face of the Security Industry
What Is a Security Supervisor?
What Is a Security Manager?
The Transition to Supervisor or Manager
Chapter 38: Crime Displacement
Is Displacement Benign or Malign?
Notes
Chapter 39: Using Environmental Design to Increase Security
Target Hardening
CPTED Strategies
Chapter 40: Ten Steps to Reduce Risk
Chapter 41: Different Types of Risks
Classifications of Pure Risk
Note
Chapter 42: Techniques for Dealing with Risk
Chapter 43: Strategies to Reduce Risk
Notes
Chapter 44: The Importance of Signage
Signage: Security Applications and Crime Prevention through Environmental Design
Control Signs
Warning Signs
Other Signs
Conclusion
Notes
Chapter 45: Safety on the Job
Safety Rules
Safety Hazards
Chapter 46: The Art of Training
Visual Aids
Equipment
Introduction
Controlling the Class
Handouts
Planning
Voice Control
Nervousness
Recording Devices
Ending Your Presentation
Chapter 47: Parking Garages and Parking Lot Security: Using CPTED Principles
Note
Chapter 48: Fifty Things to Consider When Designing Out Crime
Conclusion
Chapter 49: Incident Report Writing
Six Important Points of the Security Incident Report
Chapter 50: General Safety Rules for Security Officers
Chapter 51: Communications Device Usage
General Use – Radios
Status Check Procedure – Radios or Phones
Unauthorized Transmissions – All Devices
Professionalism
Chapter 52: Sexual Harassment
Unwelcomeness: What Does It Mean?
Note
Chapter 53: Creating a Report
Characteristics of a Well-Written Report
Investigation Report Writing Guideline Sheet
An Effective Investigation Report
What Goes into a Report?
Evidence
Chapter 54: Military Time: The 24-Hour Clock
Chapter 55: The Phonetic Alphabet
Chapter 56: Using a Fire Extinguisher
When to Use a Fire Extinguisher
Different Classes of Fires
How to Use a Fire Extinguisher – Think PASS
Notes
Chapter 57: When Emergency Medical Personnel Arrive, Part 1: Introduction
Introduction
Planning, practice, and preparedness are the keys to survival
Chapter 58: When Emergency Medical Personnel Arrive, Part 2: Facility Manager’s Responsibilities
Chapter 59: When Emergency Medical Personnel Arrive, Part 3: Human Resources Responsibilities
Human Resources Responsibilities
Training
Meeting the Needs of Those with Disabilities
Chapter 60: Training
Note
Chapter 61: Pre-patrol Intelligence
Chapter 62: Effective Patrol Techniques
Mobile Patrol
Virtual Patrol
Note
Chapter 63: Equipment Check
Chapter 64: Prevention of Crime
Chapter 65: Crime Analysis
Chapter 66: Deter, Detect, Delay, Deny
Deter
Detect
Delay
Deny
Chapter 67: Lighting
Primary Lighting Sources
Chapter 68: Deterrents
Category One
Category Two
CPTED Strategies
CPTED Landscape Principles
Notes
Chapter 69: Fraternization
Chapter 70: Bomb Threat Checklist
Chapter 71: Incident Report Form
Chapter 72: Target Hardening
Chapter 73: Grooming and Uniform Standards
Grooming
Female Employees
Male Employees
Jewelry
Uniforms
Chapter 74: Risk Management and Security Master Planning for Events and Festivals
Chapter 75: Active Violence/Active Shooter Guidelines: Run, Hide, Fight
Run, Hide, Fight
Notes
Chapter 76: Traditional Physical Security Countermeasures (Crime Prevention) vs. Crime Prevention through Environmental Design (CPTED)
What Is Crime Prevention Utilizing Traditional Physical Security Countermeasures?
What Is Crime Prevention through Environmental Design (CPTED)?
Target Hardening
Note
Chapter 77: Dealing with Difficult People and Situations
Notes
Chapter 78: Motivation
How to Engage and Empower Protection Officers
Note
Chapter 79: Rest, Relaxation, and Exercise
Chapter 80: Legal Liability and Inadequate Security
Chapter 81: Effective Trainers
Chapter 82: Five Steps for Violence Prevention
Note
Chapter 83: Disinformation
Note
Chapter 84: Vehicular Accidents Involving a Company Vehicle
Reporting the Accident
Chapter 85: Bullying in the Workplace
Notes
Chapter 86: Burglary:: Still the Common Crime
Chapter 87: Preventing Vehicle Crimes
Carjacking
Chapter 88: If Something Doesn’t Look Right, Tell Someone!
Chapter 89: Community Policing
Notes
Chapter 90: Mental Health Issues and CPTED
Symptoms of Dementia
Cognitive Changes
Psychological Changes
Dementia Solutions – Aside from Medical
Current Trends
Urban Designers
Urban Design Considers
The Villages Calls Itself the Healthiest Hometown in America
First-Generation CPTED
Target Hardening
Second-Generation CPTED
Social Cohesion
Connectivity
Notes
Chapter 91: Do You Fear That Your Job Will Become Obsolete?
Notes
Chapter 92: Knowledge and Awareness
Note
Chapter 93: Proprietary vs. Contract Security Officers
Advantages of Proprietary Security
Disadvantages of Proprietary Security
Advantages of Contract Security
Disadvantages of Contract Security
Chapter 94: Walking and Working Surfaces Are Critical for a Safe Work Environment
Slips
Trips
Falls
Personal Fall Prevention
Notes
Chapter 95: Understanding Crime Issues
Notes
Chapter 96: Crime and Opportunity
Chapter 97: Security/Situational Awareness
Purposes of Security Awareness
Over the Years
Monthly Safety or Newsletter
Tricks of the Trade or Security Awareness in Depth
Results and Objectives
Four Essential Components
What Are Security Awareness Programs?
Issues to Keep in Mind
Sell the Benefits
Note
Chapter 98: Emotional Intelligence
Notes
Chapter 99: Stationary or Post Duty
Chapter 100: Civil Disturbances, Riots, or Protests
Chapter 101: How to Handle Trespassers
Chapter 102: Dealing with Homeless Individuals
Chapter 103: Suspicious Mail or Packages
What Is Suspicious Mail or Packages?
What Do I Do with a Suspicious Piece of Mail?
Note
Chapter 104: Artificial Intelligence (AI) and Security
Examples of AI for the Security Industry
Notes
Chapter 105: Smart Devices and Network Safety and Security
Notes
Chapter 106: Robots and Drones in the Security Industry
Unmanned Arial Vehicles (UAVs/Drones)
Security Applications for Drones (SUAS/UAVs)
Notes
Chapter 107: What You Should Know About NFPA 730®
Chapter 108: Video Analytics
Chapter 109: Checklist of Parking Lot or Garage Security Solutions
Chapter 110: Naloxone for an Opioid Overdose
Notes
Chapter 111: License Plate Reader Technology
Chapter 112: Physical Security
Fence Enhancements
Card Access Control Systems
Using Layers of Protection Analysis (LOPA)
Security Officers: Day-To-Day Operations and Dealing with False Alarms
False Alarms
Notes
Chapter 113: What’s the Difference Between a Security Officer and a Security Guard?
Chapter 114: Police Officers vs. Security Officers
Chapter 115: Investigations: Luck or Skill?
The “Sloppy” Investigation
Chapter 116: Testifying in Court
Chapter 117: Suspect and Vehicle Descriptions
Chapter 118: The Broken Window Theory: Controlling Physical Deterioration and Disorder
Six Points to the Broken Window Theory
Notes
Chapter 119: Proactive vs. Reactive Security for an Effective Security Process
Prevention vs. Reaction
Three-Part Security
Chapter 120: Patrolling in Hazardous Areas
Note
Chapter 121: Marijuana and the Security Industry
Marijuana – Basic Facts
Chapter 122: Identity Theft
Steps You Can Take to Protect Yourself
Steps You Can Take to Protect Yourself from Identity Theft
How to Report Identity Theft
Notes
Chapter 123: Insider Threats
Notes
Chapter 124: The Culture of Security
Notes
Chapter 125: The Security Officer of the Future
Part 2: Security Supervisors and Managers
Chapter 126: The Leader as an Agent of Change
Chapter 127: Security Supervisors
New Supervisors
Chapter 128: Security Managers
Note
Chapter 129: Recruiting, Hiring, and Orientation for Security Officers
Background Checks/Investigations
Pre-orientation
Personal Appearance and Uniform Maintenance
Within the First Week of Arrival
Training
Before New Staff Member Arrives
First Day of Work
Mentoring
Other Points to Consider
Note
Chapter 130: Effective Security Officer Scheduling
Notes
Chapter 131: Developing a Security Budget
Chapter 132: How to Design a Five-Year Plan
Chapter 133: Sexual Harassment: Additional Supervisor Responsibilities
Chapter 134: Managing a Multigenerational Workforce
Generational Preferred Methods of Communication
Traditionalists
Baby Boomers
Generation Xers
Millennials
Generation Z
Notes
Chapter 135: How to Engage and Empower Security Officers
Simple Steps for Crime Prevention using CPTED
Activity Support
Notes
Chapter 136: 100 Things Security Supervisors and Managers Need to Know
Notes
Chapter 137: Facility Security Plan
Note
Chapter 138: Cross-Training
Note
Chapter 139: Building an Effective Security Team
Strong Leadership
Clearly Defined Roles
Set Clear Objectives
Communication
Chapter 140: Female Security Officers
Notes
Chapter 141: What Does Employee Turnover Really Cost?
Notes
Chapter 142: Diversity, Equity, and Inclusion in the Security Industry
Diversity, Equity, and Inclusion
Notes
Chapter 143: Dealing with the Press or News Media after an On-Site Incident
Some Basic Guidelines If You Are the Contact Person
Don’t
Good vs. Bad Delivery
Characteristics of Good Delivery
Characteristics of a Bad Delivery
Chapter 144: Managing in the Age of Technology
Notes
Chapter 145: Leadership vs. Management
Public Relations and the Art of Service
Chapter 146: How Secure Is Your Security Operation?1
Note
Chapter 147: US Bureau of Labor Statistics: Security Guards (Aka: SECURITY OFFICERS)
33-9032 Security Guards
Note
Chapter 148: Change and the Visionary
Chapter 149: Raising the Bar for Security Officers
The Future of a Career as a Security Officer
Chapter 150: There Is Hope for the Future of the Security Industry
Note
Index

Edition Notes

Includes bibliographical references and index.

Published in
Boca Raton, FL
Other Titles
Security officers and supervisors : 150 things you should know
Copyright Date
2024

Classifications

Dewey Decimal Class
658.3/02, 658.302
Library of Congress
HF5549

The Physical Object

Format
Paperback
Pagination
xii, 382p.
Number of pages
382
Dimensions
9.21 x 6.14 x 0.81 inches
Weight
1.22 pounds

ID Numbers

Open Library
OL55709762M
ISBN 10
1032515260, 1003402712, 1032515341, 1040109020, 104010908X
ISBN 13
9781032515267, 9781032515342, 9781003402718, 9781040109021, 9781040109083
LCCN
2024021372, 2024021371
Google
Hv2f0AEACAAJ
Amazon ID (ASIN)
B0D8BLM1NC
Digital Object Identifier (DOI)
10.4324/9781003402718
Anna's Archive
a437d3b4c60ee7d622784b495b59c008

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