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The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
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Subjects
Business, Management, Nonfiction, Selling, Customer relations| Edition | Availability |
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1
Customer Relationships
2003, John Wiley & Sons, Ltd.
Electronic resource
in English
1841125059 9781841125053
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2
Customer Relationships (Express Exec)
May 23, 2003, Capstone
Paperback
in English
1841124524 9781841124520
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