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To satisfy & delight your customer: how to manage for customer value
1996, Dorset House Pub.
in English
0932633358 9780932633354
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Edition Notes
Includes bibliographical references (p. 255-256) and index.
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The Physical Object
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Feedback?April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
February 13, 2010 | Edited by WorkBot | add more information to works |
December 10, 2009 | Created by WorkBot | add works page |