An edition of Exam prep study guide (2010)

Exam prep study guide

how to pass on your first try : ITIL v3 Foundation

2nd ed.

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read
Cover of: Exam prep study guide by Art of Service (Firm)
Preview
Borrow Listen

My Reading Lists:

Create a new list

Check-In

×Close
Add an optional check-in date. Check-in dates are used to track yearly reading goals.
Today
Notes
  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read
Notes

Check nearby libraries

Buy this book

Last edited by ImportBot
June 25, 2022 | History
Edit
An edition of Exam prep study guide (2010)

Exam prep study guide

how to pass on your first try : ITIL v3 Foundation

2nd ed.

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

Prepare for the ITIL v3 Foundation Exam. Covers all the processes, and inputs and outputs, along with insider tips, numerous sample questions, and exercises designed to strength understanding of ITIL v3 concepts.

Publish Date
Publisher
Art of Service
Language
English
Pages
126

Check nearby libraries

Buy this book

Previews available in: English

Subjects
Information technology, Examinations, questions, Management, Support services (Management), Computer technical support, Information services industry, Certification, Electronic data processing personnel, IT infrastructure library

Showing 1 featured edition. View all 1 editions?

Edition Availability
Cover of: Exam prep study guide
Exam prep study guide: how to pass on your first try : ITIL v3 Foundation
2010, Art of Service
in English - 2nd ed.
Libraries near you: WorldCat

Add another edition?

Book Details

Table of Contents

ITIL v3 Certification pathway
Exam specifics
Exam prerequisites
Exam hints
The art of service objective tree
Study notes
IT service management
ITIL v3 service lifecycle
Service strategy
Financial management
sErvice portfolio management
Demand management
Service design
Service level management
Supplier management
Service catalog management
Capacity management
Availability management
IT service continuity management
Information security management
Service transition
Knowledge management
Service asset and configuration management
Change management
Release and deployment management
Service operation
Service desk function
Technical management function
IT operations management function
Application management function
Event management
Incident management
Problem management
Request fulfillment
Access management
Continual service improvement
Service measurement and reporting
Mind maps
Practice exam questions
Answers
Acronyms.

Edition Notes

Cover title.

"Ensure your ITIL certification now with study notes and 80 ITIL practice questions & exam tips."--Cover.

Includes bibliographical references (page 115) and index.

Published in
Brisbane, Australia
Other Titles
ITIL V3 Foundation certification exam preparation course in a book for passing the ITIL V3 Foundation exam :

Classifications

Dewey Decimal Class
658.4038076

The Physical Object

Pagination
126 pages
Number of pages
126

ID Numbers

Open Library
OL38570166M
Internet Archive
examprepstudygui0000unse
ISBN 10
1742440169
ISBN 13
9781742440163
OCLC/WorldCat
567616998

Source records

Internet Archive item record
Promise Item

Community Reviews (0)

Feedback?
No community reviews have been submitted for this work.

Lists

This work does not appear on any lists.

History

Download catalog record: RDF / JSON
June 25, 2022 Created by ImportBot import new book