With increased business pressures to contain operating costs, develop new channels for marketing products and services, and become more competitive overall in the marketplace, many firms are looking to technology as part of a strategic plan to accomplish its mission and profitability goals.
An edition of Call Center Operations
(2000)
Call Center Operations
Profiting from Teleservices
by Charles E. Day
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Telecommunication, Call centers| Edition | Availability |
|---|---|
1
Call Center Operations: Profiting from Teleservices
2000, McGraw-Hill Professional, McGraw-Hill
in English
0070164304 9780070164307
|
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|
2
Call Center Operations: Profiting from Teleservices
Publish date unknown, McGraw-Hill Professional
Paperback
in English
- 1st edition
0070164304 9780070164307
|
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|
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"With increased business pressures to contain operating costs, develop new channels for marketing products and services, and become more competitive overall in the marketplace, many firms are looking to technology as part of a strategic plan to accomplish its mission and profitability goals."
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| July 28, 2020 | Edited by MARC Bot | import existing book |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| February 6, 2010 | Edited by WorkBot | add more information to works |
| October 25, 2009 | Created by WorkBot | add works page |