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Last edited by Open Library Bot
April 28, 2010 | History

Call Center Operations 2 editions

Cover of: Call Center Operations by Charles E. Day

Excerpts

With increased business pressures to contain operating costs, develop new channels for marketing products and services, and become more competitive overall in the marketplace, many firms are looking to technology as part of a strategic plan to accomplish its mission and profitability goals.
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2 editions

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Cover of: Call Center Operations
Publish date unknown, McGraw-Hill Professional
Call Center Operations
in English
Cover of: Call Center Operations
Publish date unknown, McGraw-Hill Professional
Call Center Operations
Paperback in English - 1st edition

History Created October 25, 2009 · 3 revisions Download catalog record: RDF / JSON

April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
February 6, 2010 Edited by WorkBot add more information to works
October 25, 2009 Created by WorkBot add works page