An edition of Service quality improvement (1993)

Service quality improvement

the customer satisfaction strategy for health care

by and

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Cover of: Service quality improvement by Wendy Leebov
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Last edited by ImportBot
October 17, 2022 | History
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An edition of Service quality improvement (1993)

Service quality improvement

the customer satisfaction strategy for health care

by and

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
American Hospital Pub.
Language
English
Pages
362

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Previews available in: English

Subjects
Health services administration, Marketing of Health Services, Patient satisfaction, Professional-Patient Relations, Customer services, Hospital administration & management, Customer Service, Health Care Administration, Medical / Nursing, Health/Fitness, Administration, General, Health Care Delivery, Health & Fitness / Health Care Issues, Gesundheitswesen, Patient, Zufriedenheit, Health Services Administration, Quality of Health Care, Patient Satisfaction, Consumer satisfaction

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Edition Availability
Cover of: Service quality improvement
Service quality improvement: the customer satisfaction strategy for health care
1994, American Hospital Pub.
in English
Libraries near you: WorldCat
Cover of: Service Quality Improvement
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)
December 15, 1993, Jossey-Bass
Paperback in English
Libraries near you: WorldCat
Cover of: Service quality improvement
Service quality improvement: the customer satisfaction strategy for health care/ Wendy Leebov and Gail Scott.
Publish date unknown, American Hospital Publishing
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes bibliographical references (p. 361-362).

Published in
Chicago, Ill

Classifications

Dewey Decimal Class
362.1/068/5
Library of Congress
RA971 .L373 1994, RA971.L373 1994

The Physical Object

Pagination
xvi, 362 p. :
Number of pages
362

ID Numbers

Open Library
OL1422491M
Internet Archive
servicequalityim0000leeb
ISBN 10
1556481101
LCCN
93032889
OCLC/WorldCat
28798196
Library Thing
2466885
Goodreads
2767669

Source records

Internet Archive item record
Library of Congress MARC record
Better World Books record
marc_nuls MARC record

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History

Download catalog record: RDF / JSON
October 17, 2022 Edited by ImportBot import existing book
December 5, 2019 Edited by ImportBot import existing book
July 31, 2019 Edited by MARC Bot associate edition with work OL2750819W
December 4, 2010 Edited by Open Library Bot Added subjects from MARC records.
December 10, 2009 Created by WorkBot add works page