An edition of Service quality improvement (1993)

Service quality improvement

the customer satisfaction strategy for health care/ Wendy Leebov and Gail Scott.

by and

Service quality improvement
Wendy Leebov, Gail Scott, Wend ...
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Last edited by OCLC Bot
April 29, 2011 | History
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An edition of Service quality improvement (1993)

Service quality improvement

the customer satisfaction strategy for health care/ Wendy Leebov and Gail Scott.

by and

This edition doesn't have a description yet. Can you add one?

Publisher
American Hospital Publishing
Pages
362

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Previews available in: English

Subjects

Health services administration, Marketing of Health Services, Patient satisfaction, Professional-Patient Relations, Customer services, Hospital administration & management, Customer Service, Health Care Administration, Medical / Nursing, Health/Fitness, Administration, General, Health Care Delivery, Health & Fitness / Health Care Issues, Gesundheitswesen, Patient, Zufriedenheit, Health Services Administration, Quality of Health Care, Patient Satisfaction, Consumer satisfaction

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Edition Availability
Cover of: Service quality improvement
Service quality improvement: the customer satisfaction strategy for health care
1994, American Hospital Pub.
in English
Libraries near you: WorldCat
Cover of: Service Quality Improvement
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)
December 15, 1993, Jossey-Bass
Paperback in English
Libraries near you: WorldCat
Cover of: Service quality improvement
Service quality improvement: the customer satisfaction strategy for health care/ Wendy Leebov and Gail Scott.
Publish date unknown, American Hospital Publishing
  • Not in Library
Libraries near you: WorldCat

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Book Details

Edition Notes

2

Published in
Chicago, IL

The Physical Object

Pagination
xvi, 362 p.
Number of pages
362

ID Numbers

Open Library
OL22256411M
ISBN 10
1556481101
OCLC/WorldCat
28798196
Library Thing
2466885
Goodreads
2767669

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
April 29, 2011 Edited by OCLC Bot Added OCLC numbers.
August 19, 2010 Edited by IdentifierBot added LibraryThing ID
April 16, 2010 Edited by bgimpertBot Added goodreads ID.
December 15, 2009 Edited by WorkBot link works
November 9, 2008 Created by ImportBot Imported from The Laurentian Library MARC record